David Johansen
intent. intent should have been rebutted, but i'm gathering that you did not ring it up [properly] (acceptable mistake), but also that you had not left the building.
the checkouts are all on overhead video computer surveliance. it knows when somthing is not perfect and/or howelse did security know?
and because you had not left the building you may have discovered and corrected the mistake beforehand. even still immediately did you say to them, if there was an honest mistake lets fix this here and now, we go ring the item up and have no hard feelings...