Robert Cormier
Chris Schulte - I understand that it can be hard to think on the fly and under pressure. While it is obviously better to know all of this so well that it just flows out naturally, in the meantime, this might help. Consider writing out/structuring your responses much like computers solve problems. Do A, if yes (positive response) do B, if no (negative response) do C. If response to C is negative, do D, if positive, do E. etc