Gail Marie
talking with the Service Ontario reps at all levels is like talking to a robot, they just say the same thing..."we can't do that" for everything outside of "their job" and if a hint of logic is displayed they say its ministry guidelines they're following take it up with the ministry. I'm still working on not attaching my thinking to my person when responding....I like what David Johansen said above..I need to work on that kind of thinking outside the programming